Pub. 8 2019-2020 Issue 3

12 San Diego Dealer require that the employees also sign a form acknowledging that the employee received and understood the prevention protocol. Measures to Prevent Crowds from Gathering San Diego’s Social Distancing Protocol requires measures to prevent crowds from forming in stores. These measures may only be ignored if they do not apply to a specific business. Dealers should therefore consider all of the following to have a fully compliant Protocol. • Limit the number of customers in the store or in a section of the store, if applicable, so that customers and employees can maintain at least a six-foot distance from one another. • Designate one or more employees to monitor entrances to ensure the limit of customers in the store is not exceeded. • Keep some entrances locked to better monitor and control the number of customers in the store. • Close waiting areas and children play areas. The Stage 2 guidance has similar recommendations, though dealers have more flexibility in implementing these measures. Measures to Keep People Six Feet Apart Both San Diego’s Social Distancing Protocols and the Stage 2 guidance require measures to keep people six feet apart. These measures are also not mandatory, but may only be ignored if they are inapplicable. Therefore, if lines form in any part of the dealership, dealers should consider marking spaces six feet apart and direct customers to que up at the marked spots. Dealers should also consider erecting clear barriers at cash registers if six-feet of distance cannot bemaintained during payment. Measures to Prevent Unnecessary Contact Both San Diego’s Social Distancing Protocols and the Stage 2 guidance require measures to prevent unnecessary physical contact between people and with commonly used items. Like the measures addressing crowds and distancing, these measures are not mandatory, but must be followed where possible. Dealers should therefore instruct employees to avoid contact with each other and customers, avoid handling customers’ personal items such as credit cards and car keys, remove beverage and food self-service, and make use of contactless payment systems where possible. Measures to Increase Sanitation Finally, both San Diego’s Social Distancing Protocols and the Stage 2 guidance require implementation of additional sanitation measures. While some of the “mandatory” measures, such as wiping down carts and shopping baskets, do not apply at dealerships, all dealerships should implement the following measures: • Provide hand sanitizer, soap andwater, or other effective disinfectant to the public at or near the entrances, at checkout counters, and at places of direct contact with people, such as service advisor desks, sales desks, and F&I desks. 6 Feet 6 Feet 6 Feet 6 Feet Continued from page 11