Pub. 1 2013 Issue 4

16 San Diego Dealer Dale Snow, Fixed Operations Director at Mossy Toyota, oversees the automotive technician internship program for Mossy Corporation and explains why this program has been so successful. 1. Why are internships important to Mossy dealerships? We have a very strong conviction to help students as well as San Diego Unified grow. It lets us showcase our operations with students so they learn how a retail business operates and we also learn to cope with some of their challenges. Students have a daily work plan and may end up working in any of our departments, from the call center to working with technical service/parts associates, business office, or in rental car service. 2. What has Mossy learned through the internship program? First, to be successful, we need the support of each department’s program manager. The managers are made aware of what a valuable resourcewe have in these students. By supporting the internship program Automotive Technicians: T he San Diego Unified School District (SDUSD) is helping to create the automotive technicians of tomorrow through internships with Mossy Corporation. The purpose of an internship for the student is to experience real world exposure to a work environment that is consistent with their career interest. It is an opportunity for the student to practice basic work skills such as being on time and going to work on a regular basis. The internship also provides the opportunity to make contacts in the business world. Experience through Internships By Melissa Woods